top of page
Cods & Crays Logo.png


Term & Conditons

Our Policies, Terms & Conditions

We source our fish & seafood from fishermen, locally in Kaikoura, and from the coastal waters surrounding Aotearoa/NZ.

We aim to provide fresh quality seafood, great service and to support local NZ suppliers from our two  Kaikoura premises and from our online store.

We can cook your fresh fish with a choice of batter or crumbs, and all fish is prepared on the premises.

  • Depending on the season and conditions, at times fish and seafood supply may be limited. If we are out of stock of any particular item, please contact us to find out when it will become available.

  • Some products may contain ingredients which may effect allergy sufferers. If you are unsure or have any concerns, please check with us first.

  • We currently only sell takeaways from our Mobile Food Truck (not fresh fish, crayfish or other seafood) as well as real fruit ice creams, milkshakes, and other drinks. 

  • We sell our fresh fish, seafood and live crayfish and mussels from our main Beach Road outlet, as well as online. Please contact us if you have a query or call in and see us.

  • Our suppliers / supplies / menu may change from time to time. We will do our best to keep the information on our website up to date, but this is subject to change without notice.

  • When you send a message via our online form or place an order, you will be added to our contact list. Your details will be kept secure and private and not shared to any other parties.

  • You can follow us on Facebook or Instagram to see our latest posts.

  • Fresh seafood will be packed and delivered within the fastest timeframe to guarantee maximum quality and freshness.

  • Menus: We do our best to keep our menus up to date, but occasionally items and prices may vary and are subject to change without notice.

  • Any sales made through our online store will be via a secure payment gateway (Stripe).

  • Goods and Services Tax (GST) is included in the prices of our products. Delivery fees and handling fee will be added at checkout.

Delivery / Shipping

Delivery / Shipping

Fresh seafood will be packed and delivered within the fastest timeframe to guarantee maximum quality and freshness.

Please allow up to two days (maximum) for deliveries to the North Island. South Island deliveries are usually the next day.

We use external couriers for our deliveries and are subject to their terms and conditions. We cannot be held responsible for issues deemed beyond our control.

If you have any queries or concerns please call or email us as soon as possible, we'll be happy to assist.


Contact Us

bottom of page